• UNF ITS Help Desk Chat Support Operating Hours are:
  
  Monday-Friday 8am-8pm
  Saturday: 10am-4pm
  Sunday: 1pm-7pm
  
  If you have reached us outside of those hours, please use one of the following methods to request help:
  
  1. Email helpdesk@unf.edu
  
  2. Enter a Service Request at unf.teamdynamix.com
  
  If you're trying to reset your password, be sure to click the Login Help link on the authentication page or on mywings.unf.edu
  
  For more information, please visit:
  
  https://www.unf.edu/its/help_desk/
  
  *Note all times listed above are EST.

Important Messages

• The Help Desk is experiencing a high volume of service requests this time of year, which will result in an extended wait time. Students, faculty, and staff having issues with their login credentials on the new sign page should visit the Login Help account recovery page at
  https://webapps.unf.edu/account/recovery/
  
  
  Those having issues with connecting to UNF Wireless should visit
  https://unf.edu/onguard
  
  To submit a ticket, email us at helpdesk@unf.edu
  
  Website:https://www.unf.edu/its/help_desk/