• UNF ITS Help Desk Chat Support Operating Hours are:
  
  Monday-Friday 8am-8pm
  Saturday: 10am-4pm
  Sunday: 1pm-7pm
  
  If you have reached us outside of those hours, please use one of the following methods to request help:
  
  1. Email helpdesk@unf.edu
  
  2. Enter a Service Request at unf.teamdynamix.com
  
  If you're trying to reset your password, be sure to click the Login Help link on the authentication page or on mywings.unf.edu
  
  For more information, please visit:
  
  https://www.unf.edu/its/help_desk/
  
  *Note all times listed above are EST.

Important Messages

• If you are experiencing trouble signing in to UNF Services and receiving a message about a stale request you may need to clear your browser's cache and cookies.
  
  Instructions to clear these for the most common browsers appears below:
  
  Google Chrome:https://support.google.com/accounts/answer/32050
  
  Mozilla Firefox: http://mzl.la/1h1odkm
  
  Apple Safari:https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/12.0/mac/10.14